The Soho Lighting Company is a registered company under the company number 11062882. Our registered address is The Soho Lighting Company, Brunel House, Latham Park, St Blazey Road, Par, Cornwall, United Kingdom, PL24 2HY. This privacy policy will explain how we process any personal data that we collect from you or that you provide us. We strictly adhere to the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
We will validate your name, address and other personal information associated with your credit or debit card against third party databases. This will ensure that your cards are not being used without your consent. By continuing to use Soholighting.com you are accepting these conditions and consent to us making these checks. During these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information for payment clearance, credit reference, order fulfilment, delivery, data analysis or customer support. This is not a credit check, and your credit rating would not be affected.
Where we are under a legal duty to comply with any legal obligation or in order to enforce or apply our Terms and Conditions and other agreements, we may need to disclose your personal data. We may also need to disclose it to protect our rights, property or safety of our customers or others which includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Information we collect
We take your contact information such as your address, email address, phone number and name when you place an order online, through our contact centre, register on the website or contact us, provide a review of a product or use any other form on our website.
If you place an order, we take your credit card number and expiry date or other details etc (which are your personal data). By submitting this information you consent to our use of the information in accordance with this Privacy Policy as amended from time to time. We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. We use information on website behaviour, from third party tools. This cannot be linked to personal data and is used to improve our website and marketing.
What are cookies, how are they used and how are they managed?
Cookies are small text files that contain letters and numbers and are placed on your computer or device. These are set when you visit a website that uses cookies. They may be used to keep track of pages visited within the site, help you continue where you left off and/or remember your preferences. They are therefore important in helping us make our online services easier to use, and improving our service to you. Please be aware that restricting cookies may impact the functionality of a website. Many of the interactive functions offered by websites are dependent on cookies and disabling or blocking cookies can prevent these services from working or reduce their usefulness.
Opt-out
In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.
http://tools.google.com/dlpage/gaoptout?hl=None
For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.
http://www.google.com/analytics/learn/privacy.html
Disabling Cookies
If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).
Internet Explorer
http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies
Google Chrome
https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies
Mozilla Firefox
http://support.mozilla.org/en-US/kb/Blocking%20cookies
Apple Safari
http://docs.info.apple.com/article.html?artnum=32467