Sockets & Switches

Find answers to your questions below.

Are your dimmers soft start dimmers?
Yes. Our dimmer switches use soft start technology, enabling the dimming settings to be changed in that period. The mechanism causes a slow build up, meaning less strain on the LED and improved longevity of the LED driver.
What back box do your products fit in?

Our switches are compatible with a 25mm back box. A mounting box depth of 35mm is required for dimmers, single, standard double and double USB sockets.

How many bulbs can I attach to your dimmer?

The 250 w will handle 100 watts of LED bulbs, but 250 watts of incandescent and halogen bulbs. 400w will handle 150 w of LED and 400 watts of incandescent and halogen. Do not exceed maximum wattage.

What is the difference between a leading edge and a trailing edge dimmer?
These two types of phase cutting dimmer inherit their names from the part of the AC wave that they cut off. Leading edge dimming cuts off the front edge of each waves’ half cycle. Conversely trailing edge dimming cuts out the second half of each waves...
What are the different settings on the dimmers for?

Adjusting the minimum brightness setting. You can also adjust between leading and trailing edge, please refer to instructions for details.

What is the minimum number of watts I can run through a dimmer?

For a 250 w dimmer the minimum is -5w and for a 150 w dimmer minimum is 5w.

Are your dimmers compatible with halogen, incandescent and LED?

Yes, they are intelligent dimmers so they will figure out what they are driving, the only thing to be mindful of is to not mix the type of bulbs on one circuit, e.g. halogen with LED bulbs.

Can I dim using a toggle?

Yes, but this can only be done on smart home applications when using retractive toggles.

I would like a toggle switch to open and close a sky light, which toggle switch should I buy?

A retractive 2 way and off toggle switch will be needed for this setup which is compatible with smart home applications.

What size back box do I need for retractive switches?

Retractive toggles require 35mm back box depth and retractive rocker switches require 25mm depth.

How deep is a shaver socket back box?

A mounting box depth of 47mm is required.

Can I put floor sockets on the wall?


Do double USB sockets need a different size back box?

A mounting box depth of 35mm is required for double USB sockets.

What IP rating is suitable for an outdoor socket?
An IP44 rating is required for most applications as long as the socket is not exposed to heavy rain. IP65+ rating on sockets is required for all outdoor use.
Please, mind that only logged in users can submit questions