Shipping - Soho Lighting

We offer home delivery on all products across our ranges

Covid 19: We are continuing to take and ship orders during this difficult time. Critical needs will be prioritised first and we are taking all precautions under government guidance.

All of our orders are

  • Picked/ packed using protective clothing
  • Dispatched from a safe area, with no contact on pick up or delivery with the courier

We are working to government issued guidelines that are checked daily. These changes are to help protect us as well as you, obviously our situation may change as time goes on. There may be a short delay in some orders being delivered due to prioritisation, please be understanding should this happen.
Thank you so much to all of our loyal customers. Please stay safe.

Delivery Costs

 

Spend less than £20.00

Standard is £2.99

Next working day is £5.00

Saturday is £10.00

Between £20-£50.00

Standard is FREE

Next working day is £5.00

Saturday is £10.00

Between £50-£100.00

Next working day is FREE

Saturday £7.50

Spend over £100.00

Next working day is FREE

Saturday is £5.00

International Delivery Costs

Please contact us for international delivery rates.

Delivery FAQs

When will my order be delivered?

We aim to deliver all orders within the stated lead times displayed on product pages. However if you've ordered a number of items, they could come in separate deliveries. The cut off time for orders is 4pm. So If you order after 4pm, they will be dispatched the next working day.

Please note, for delivery on Sunday your order must be placed by 4pm on Friday

Can I amend my delivery date or address?

If after placing your order will receive an SMS or email with details on booking a delivery date or tracking your order, you will be able to use the same website link provided to amend your delivery date. For all other orders please contact customers services.

I have not received my delivery?

If the order does not arrive on the stated day please contact customer services.

I have not received part of my order?

If the order has been sent in different parcels then the delivery note will detail the items you can expect to find inside. If you've ordered a number of items, they could come in separate deliveries. If an item is missing, please contact us with the order number.

Do I have to be there to sign for delivery?

Most items require a signature on delivery as we want to make sure your goods are delivered and received correctly.

Do you deliver to PO or BFPO addresses?

Currently we do not offer delivery to these addresses.

Are receipts sent with deliveries?

Your receipt is the address label on the parcel. The order number is proof of purchase. Keep the receipt as you'll need this if you want to return items.

Does Soho Lighting deliver overseas?

We do deliver overseas. Please contact us for rates.